Return policy

No refunds of any kind will be accepted after the order has been successfully placed and paid, otherwise the relevant handling fee will be deducted

***Special offer items are non-refundable, please note

Out of stock money back guarantee

In order to protect the rights and interests of both parties, once it is confirmed that the goods ordered by the customer are out of stock, our store will notify the customer as soon as possible. You can choose to continue waiting or refund. If you request a refund, our store will notify you as soon as possible. Refund all relevant amounts.

Damage and replacement of goods

If there are obvious non-human damages, quality problems or wrong styles when you receive the goods, please inform our store within 7 days to go to the store for inspection and replacement, and a dedicated person will be at your service.

product quality

In order to protect the rights and interests of customers, if quality problems (discoloration/smell/sediment/oxidation/drying up) of personal care products are found within 1 month after purchase, please keep the receipt and product packaging and ask the store to go to the store for inspection and replacement. No action will be taken after 1 month.

***Since most personal care products are liquid and mixed with multiple ingredients, and some products do not contain preservatives, please store them between 10 and 25°C with little change in temperature and humidity, in a cool and dry environment, and use them as soon as possible.

Late pickup

If the goods purchased by customers in our store are overdue for pickup, SF Express and the post office will return the goods to our store. If customers need to retrieve overdue goods, they need to bear the freight. In addition, if the product is overdue for pickup within three months from the date of shipment, the product will be processed by the company without further notice.

Mee-Beauty Limited reserves the right to change the terms and conditions without prior notice and refuse to replace products; in case of any disputes, Mee-Beauty Limited will have the final decision.