Shipping and payment methods

About Us

[Skincare, Cosmetics, Slimming Products]
Popular beauty store in Tsim Sha Tsui offering certified genuine products.

Shipping Policy (Hong Kong & Macau)

• Free SF Station / Smart Locker delivery for orders over HK$300

• Free home delivery for orders over HK$500

• Free shipping to Macau for orders over HK$800

• All in-stock items will be shipped within 30 hours after order confirmation

• Each online order can only be shipped to one specified address

• No face-to-face transactions or cash-on-delivery

SF Express Pickup Notes:

• Pickup options: Smart Locker, SF Station, 7-Eleven, OK convenience stores

• Parcels must be collected within the time specified in the SMS notification

• Overdue parcels may incur storage fees and will be returned to the store if not collected

• Re-delivery costs are not covered by the store

• Items not collected within 3 months will be disposed of without notice

International Shipping

Air shipping is available to the following countries. Shipping options and costs will be shown at checkout.

Singapore

• E-EXPRESS (Approx. 7 business days)

• Lithium Battery Products: FEDEX International Express (Approx. 3 business days)

Malaysia

• EMS Express (Approx. 4 business days)

• Lithium Battery Products: FEDEX International Express (Approx. 3 business days)

Australia

• E-EXPRESS (Approx. 14 business days)

• EMS Express (Approx. 4 business days)

• Lithium Battery Products: FEDEX International Express (Approx. 4 business days)

United States

• Air Mail Consolidation (Approx. 7–14 business days)

• FEDEX International Priority (Approx. 7 business days)

United Kingdom

• Air Mail Consolidation (Approx. 7–14 business days)

• E-EXPRESS (Approx. 14 business days)

• EMS Express (Approx. 7 business days)

• Lithium Battery Products: FEDEX International Priority (Approx. 7 business days)

Canada

• EMS Express (Approx. 7 business days)

• Lithium Battery Products: FEDEX International Express (Approx. 7 business days)

Taiwan

• EMS Express (Approx. 3 business days)

• Lithium Battery Products: FEDEX International Express (Approx. 4 business days)

New Zealand

• FEDEX International Express (Approx. 7 business days, including lithium battery products)

France

• EMS Express (Approx. 7 business days)

• Lithium Battery Products: FEDEX International Express (Approx. 4 business days)

Ireland

• EMS Express (Approx. 7 business days)

• Registered Airmail (Approx. 14 business days)

• Lithium Battery Products: FEDEX International Express (Approx. 4 business days)

Important Notes for International Shipping:

1. Tracking number will be provided after shipment. No changes or refunds once shipped.

2. We are not responsible for international shipping risks.

3. Delays may occur due to weather, holidays, or unexpected events. The store is not liable for such delays.

4. Shipping fees are calculated according to company standards.

Payment Methods

• Bank Transfer: ATM, Online / Phone Transfer, FPS

• Credit Card: VISA / MasterCard / AMEX / UnionPay

• AlipayHK

• PayMe

• WeChat Pay HK Wallet

Orders can be placed directly on our website or via WhatsApp at 66024693 / 97922848.
If stock is limited, orders will be processed based on payment order.

Return & Refund Policy

• Opened, used, incomplete, or receipt-missing products are not eligible for return or exchange

• No refunds once order and payment are confirmed (handling fees will apply if canceled)

• Discounted items are non-returnable and non-exchangeable